Shipping & Payment
All information at a glance
Payment
We accept the following payment methods in the online store:
- MasterCard
- Visa
- Maestro
- V-Pay
- Instant bank transfer
Shipping
Here you can find all shipping countries, including the corresponding shipping costs:
Orders are shipped within 1-3 business days. Orders placed over the weekend or on holidays will be processed the following business day.
- Austria: EUR 10,-
- Germany: EUR 10,-
- Swiss: EUR 35,-
- UK: EUR 35,-
- Spain: EUR 15,-
- Hungary: EUR 10,-
- Netherlands: EUR 10,-
- Italy: EUR 10,-
- Belgium: EUR 10,-
- Poland: EUR 15,-
- Sweden: EUR 15,-
- Czech Republic: EUR 15,-
- Portugal: EUR 15,-
- Finland: EUR 15,-
- France: EUR 15,-
- Croatia: EUR 15,-
- Estonia: EUR 15,-
- Luxembourg: EUR 15,-
- Ireland: EUR 15,-
- Slovakia: EUR 15,-
- Denmark: EUR 15,-
- Romania: EUR 15,-
- Bulgaria: EUR 15,-
- Greece: EUR 15,-
- Latvia: EUR 15,-
- Lithuania: EUR 15,-
- Slovenia: EUR 15,-
- Norway: EUR 35,-
If you would like to order from another country, please contact us directly.. Or let one of our dealers advise you personally.
Right of cancellation
Too bad you want to return your product. Please note the following information in the event of a return:
As a customer, you have the option of cancelling your purchase and returning the goods to us within 14 days of receiving your order.
Please notify us of your cancellation by sending an email to support@sanlight.com and informing us of your return.
I would like to return the following goods:
Order number
Item number
Ordered on…/received on…
Address of the consumer(s)
Date
Please return the goods to be cancelled to the address below within 14 days of sending the notice of cancellation:
SANlight GmbH
Returns SLT
Montafonerstrasse 14
6780 Schruns
Austria
Please enclose the delivery note in the parcel so that we can allocate the item to your order more quickly.
As soon as we receive the return, we will refund the invoice amount to the payment method specified in the order, usually within 14 days of receipt of the return. Calculated shipping surcharges or international deliveries will not be refunded. Please note that we unfortunately cannot bear the costs for the return shipment and ask for your understanding.
