SANlight Repair Service
The sustainable SANlight repair service is available online or at your dealer!
For warranty cases
Should a defect occur during warranty period, we will gladly take care of the repair of your product.
Alternatively, you can handle the warranty claim with the store of your trust. If the store has the product on stock, you can normally replace it on-site.
If it is not possible to process the return via retailer, you can also process the warranty claim directly with us.
To do so, fill out the form below and press send. We will contact you as soon as possible.
We will provide you with a return label for sending us your luminaire. The repair and the return shipment are of course free of charge.
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For all non-warranty cases
Even if your product is no longer within the warranty period, we will gladly take care of a repair.
To do so, fill out the form below and press send.
As soon as we receive the product, we will contact you as soon as possible with a cost estimate.
Please note that we cannot cover the transport costs here.
Warranty claims and other returns can only be accepted if the form below has been completed and sent.
And this is how the ONLINE repair service works:
- Select a country
- Enter your contact details
- Name the details of the defective products
- Wondering where to find the serial number? Click here…
With one click on Send we receive all necessary information and contact you immediately
And bang… there will be light!
The repair service can be carried out by all customers with shipping addresses within the EU-territory online or at selected stores. For customers with a shipping address outside EU-territory, please contact a store of your trust in your country.
